Member's Login
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How does a new member get started in the club?
1. Go to the JOIN page and start your membership.
2. If you don't get an e-mail informing you are on the e-mail list, send an e-mail to thecolaclub@yahoo.com
3. Create your Profile by logging in, clicking on the blue profile button on the left side and selecting "Create Profile". This helps other members know who you are and what you look like.
4. Find an event that appeals to you and sign-up. We generally recommend Happy Hours, Movie Nights, Billiards Nights or a Bonfire as good first time event as they are very social and non-threatening.
5. If you are shy, ask a colleague or friend to accompany you. You're always allowed to bring guests.
6. Contact the leader of the event you are attending via the "Chicken Messaging System". Click on the leaders name and let them know you are new and don't know anyone yet. They will be sure to look for you.
7. If you have a question take a look at the FAQ page. If your question is not answered here, send a message to: thecolaclub@yahoo.com
8. When attending an event, ask people how long they were in the club. You'll be surprised to see that not everyone is a veteran member. Many members are new and some are on their first event.
9. If you think of an event that we don't have posted, let us know. The newest members tend to have the newest ideas for cool events and this keeps the club interesting. Email thecolaclub@yahoo.com 
10. If you attend an event and someone makes you uncomfortable or the leader did something wrong in your eyes, PLEASE let us know. Your name will be kept confidential and we need input from the members to keep this club fun, safe and our leadership effective.
How does the auto-billing work?
Members who subscribe for monthly membership will be billed every 31 days from the day they joined. Billing continues every month unless we are notified otherwise in writing via fax or letter. This MUST be done in writing since emails can be altered. Members who join for 6 months or a year are not automatically billed when that time period ends.

There is no obligation for anyone to stay a member of the club and there is no initiation fee.
How do I get a refund on my membership?
This club does not refund member dues once they are paid. If you are moving out of the area we will allow you to transfer the remaining portion of your unused membership for a one-time $15 fee. This allows you to sell it to someone else who is remaining in the area. If this is the option you choose, please email us and let us know. The address is at the bottom.  Also, if you move to a city where we have an affiliate group, you can transfer your membership for free!  Please check their rules for transfer as they vary.
How do I convert my membership to 6 months or 1 year?
At any time, you can add membership time to your expiration date by simply visiting the main page, clicking on Pay Dues and entering your username, email and CC info. The membership term you select will be appended to your current membership.
Why do couples pay the same as singles?
Logically it would seem that a couples who has two incomes should pay more for a membership than a single member. Few people know this but very few couples are actually members. There are lots of married members but only one party ends up joining and the other often is not active at all.

Given this, and the fact some couples have dropped out since they perceived the club as a singles group, the decision was made to allow the spouse to be a free member. Keep in mind, the club's guest policy is very relaxed. We always allow members to bring guests, even the same guest as often as they like. So, a boy-girlfriend situation, roommate or friends conceivably benefit in the same way as a couple since only one needs to join. Our definition of couple means, the people are married, share a last name and a residence. The only difference for couples is that either can attend any event.
What is the refund policy regarding prepaid events?
If an event is cancelled or the date is changed by the event leader or club owner the member is entitled to a refund in full within 3 days. A credit would be issued to the member's same credit card if that was how the charge was placed for the event.

If the member cancels after the payment deadline of the event, no refund will apply. If we get notice before the event payment deadline that the member wishes to cancel, we will retain a credit (we call them Adventure Bucks) on the members record that can be used for future events or towards membership.  Please note that Adventure Bucks apply to membership renewals or events, with the exception of payments paid to a third party directly like a Travel Agent or Tour operator.
Am I required to pay for membership or events via credit card?
No. If you wish to mail a check, money order or even pay by cash you are welcome to. You will need to mail it to:

Columbia Outdoor & Life Adventures Inc
PO Box 2701
Columbia, SC 29171

Upon receiving the check, your membership time will be increased or your reservation for the prepaid event will be setup.
Does this club work with Multi-Level-Marketing companies?
Absolutely not! This club has a very strict policy of not endorsing or associating with any MLM's. People join this club to make friends, get active and enjoy life. We do not want our members to feel pressured to buy anything and certainly not on any of our events.

The Cola Club does not allow events like plastic kitchen storage ware parties, Holiday Candle sales or any event where the intent is to sell something to our members. As a member, please know we wish to keep this club fun, marketing-free and as inexpensive as possible.
Does this club allow businesses to advertise on the website?
No. We try to keep this a commercial-free site.  Occasionally, we may add a link for a vendor, restaurant or fun place we have scheduled an event with.  We do this to try to secure special pricing for our members and in return, we wish to acknowledge them.  There will not be any banners or pop-up windows generated advertising businesses.  On our LINKS page we want to let you know about some local businesses that we have screened, that we believe will benefit our members. 
May I bring my children to an event?
Generally kids under 18 are not allowed at events because the events are designed for adults.  Not all leaders are comfortable with kids on their hikes. If the event does not explicitly say, "Children are allowed to attend", then they are not.

If children are allowed, we must limit the number to two children per parent or legal guardian. Kids over 18 are allowed at all events excluding those events where alcohol is served.  Dinners are fine, but remember to RSVP for you and a guest.
How do I get added to the email list to receive the E-Weekly?
Simply go to our HOME page and put your name and e-mail address in the red box in the top right corner.  To unsubscribe, just click on the link at the bottom of the E-Weekly.
How do I contact The ColaClub?

By e-mail: thecolaclub@yahoo.com

By mail: PO Box 2702
           West Columbia, SC 29171

By Phone: 803-309-6372

How do I send another member a message?
In order to have member messaging turned on, you must create a profile for yourself. After this is done, look either under the member profiles by clicking the PROFILES button or look at the people signed up for events. By clicking on the name that is underlined, you will then see a link that says send this member a message. By clicking on that link and sending a message, they will see an animated icon in the top right of their screen the next time they login.
Why am I not getting email reminders?
First thing to check... is the email we have for you valid? To check this, login, click on the My Information button and see what is listed. If it is wrong, please change it.

Technical Improvements:
Back in March 2000 messages were BCC'ed (blind carbon copied) by the system to all people signed up for an event. Unfortunately, anti-spamming software often blocked messages with multiple recipients. To correct this problem we had the server send each email individually in a loop. We've done significant testing and found that this fixed the problem.

Large companies like AOL do sometimes lose email, either by bouncing, getting blocked or just disappearing.

Also, from our experience, people often use the excuse that they didn't get the email when in fact, they were tired and didn't feel like going out on the event. Keep in mind, we have a log file reference and know if any message sent was delivered properly. The best solution is to have a 2nd email account in our system.
How do I change my e-mail address in the The Cola Club system to reflect my new e-mail address?
In order to have member messaging turned on, you must create a profile for yourself. After this is done, look either under the member profiles by clicking the PROFILES button or look at the people signed up for events. By clicking on the name that is underlined, you will then see a link that says send this member a message. By clicking on that link and sending a message, they will see an animated icon in the top right of their screen the next time they login.